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Terms and Conditions

Effective Date: November 22, 2025

Last Updated: November 22, 2025

1. Acceptance of Terms

By accessing and using the SugarNest Bakery website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2. Use of Website

2.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the website or servers
  • Transmit any viruses, malware, or harmful code
  • Collect or harvest personal information about other users

2.2 Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of SugarNest Bakery and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

3. Orders and Payments

3.1 Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product availability
  • Errors in pricing or product information
  • Suspected fraud or unauthorized transactions

3.2 Pricing

All prices are listed in USD and are subject to change without notice. We make every effort to ensure pricing accuracy, but errors may occur. If we discover an error in the price of an item you have ordered, we will contact you.

3.3 Payment

Payment is required at the time of order. We accept various payment methods as indicated on our website. All payments are processed securely through third-party payment processors.

4. Delivery and Pickup

4.1 Delivery

We offer delivery services within our service area. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by circumstances beyond our control.

4.2 Pickup

For pickup orders, you will receive a notification when your order is ready. Please bring your order confirmation when picking up your items.

5. Product Quality and Food Safety

5.1 Allergen Information

Our products may contain or come into contact with common allergens including wheat, eggs, dairy, nuts, and soy. Please contact us if you have specific allergen concerns.

5.2 Freshness

All our products are baked fresh daily. For optimal quality, we recommend consuming baked goods within the timeframe specified at purchase or on product packaging.

6. Returns and Refunds

6.1 Quality Issues

If you are not satisfied with the quality of your order, please contact us within 24 hours of receipt. We will work with you to resolve the issue, which may include a refund or replacement.

6.2 Cancellations

Orders may be cancelled up to 2 hours before the scheduled pickup or delivery time for a full refund. Cancellations made after this time may not be eligible for a refund.

7. Limitation of Liability

To the fullest extent permitted by law, SugarNest Bakery shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product giving rise to the claim.

8. Indemnification

You agree to indemnify and hold harmless SugarNest Bakery, its owners, employees, and affiliates from any claims, damages, or expenses arising from your violation of these Terms and Conditions.

9. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with applicable laws. Any disputes shall be resolved in the appropriate courts.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

SugarNest Bakery
Email: [email protected]
Address: вул. Котляревського 11, Івано-Франківськ

SugarNest Bakery

Fresh artisan baked goods made with love and the finest ingredients.

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Contact

Email: [email protected]

Address: вул. Котляревського 11
Івано-Франківськ

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